Cabinet Limited Warranty
Discount Custom Cabinets warrants through our distributors that all of its Products will be free from defects in workmanship and material for a period of five years from the date of shipment from our facility.
This limited warranty applies only to the use of our Products in normal residential use. Defects are defined as any imperfection that may prohibit the use of the cabinet in normal residential applications or which otherwise do not measure up to our quality standards. This warranty applies to the original owner and cannot be transferred to subsequent owners.
Defects do not include items beyond our reasonable control, including but not limited to the following:
- Wood and Color Variations. Natural variations in the color, textures and grain of the wood used to manufacture our cabinets or changes in the color of the wood caused by the natural aging process of the wood material are not considered defects.
- Wood Doors. Changes to wooden doors caused by changes in humidity, temperature and other local atmospheric conditions are not considered defects. Door warpage of up to 1/4” shall not be considered a defect.
- Painted Finishes. Changes (such as finish stress lines) caused by the use of non-porous woods (such as birch) or by changes in humidity, temperature and other local atmospheric conditions are not considered defects.
- Glazed Finishes. Glazed finishes are by nature uneven, and some edges and profiles will be larger than others. Glazed finishes may vary from item to item, resulting in variations in color, texture and finish. These types of variations are not considered defects.
Defects or damage caused by improper assembly or disassembly, intentional damage, misuse, product modifications, exposure to the elements, accident, or negligence on the part of persons other than Discount Custom Cabinets is not covered by this limited warranty.
Discount Custom Cabinets obligation under this limited warranty is expressly limited to the replacement of the affected cabinets or component parts, at our discretion. This limited warranty does not cover the cost of assembly, installation, removal, subsequent damage or transportation of the defective Products regardless of whether the work was performed by customers or by a contractor, service company or consumer. Without limiting the foregoing, labor charges for removal or installation of warranted materials, as well as incidental and consequential damages, are excluded.
To submit a claim covered under this warranty, the original proof of purchase or a copy must be provided. Please complete our warranty claim form and email all documents firstname.lastname@example.org
Discount Custom Cabinets reserves the right to request additional information regarding any claim made.
Submit Warranty Claim
For any questions about a warranty claim please contact us using one of the avenues listed below. We will work to make sure each and customer is statified to the best of our ability. Thank you for choosing Discount Custom Cabinets as your cabinet distributor.