Let's cut to the chase, we are a small company just starting out and at this point we cannot offer any returns. All sales are final. But if your products were broken during shipping or are defective in anyway you may qualify for our warranty or replacement programs. All return and replacement orders must be authorized by Discount Custom Cabinets.
Discount Custom Cabinets warrants through our distributors that all of its products will be free from defects in workmanship and material for a period of five years from the date of shipment from our facility. If any defects are found in the cabinets themselves within the specified timeframe, please use one of the specified resources below to contact us.
For more information and additional details please visit our warranty policy.
Shipping Damage Policy
Since we do ship all cabinets, occasionally we run into shipping damage. When the cabinets are getting delivered it is best to look the cabinets over before you sign the release. If there is damage on the boxes make a note of it on the shipping slip before the driver leaves. You have 48 hours to find any shipping damage. After 48 hours any unreported damage will not be covered.
For more information and additional details please visit our cabinet replacement policy.
For any questions regarding your order or questions about qualifications please contact us using one of the avenues listed below. We will work to make sure each and customer is statified to the best of our ability. Thank you for choosing Discount Custom Cabinets as your cabinet distributor.